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Terms & Conditions

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General

  • Please choose carefully – All purchases are strictly non-refundable and non-transferable.
  • Prices are subject to change without notice.
  • Tawa Yoga reserves the right to cancel and change classes, teachers, events and workshops without prior notice.
  • Classes commence on time and our studio doors are locked for security reasons. If you are late you will be locked out and if you booked you will be charged for that class.
  • Children 16 and under are not permitted to wait unattended in the reception area.
  • Teenagers 12 and over are welcome to attend classes that are not heated and not Yin.
  • Special events, workshops and kids birthday parties are not included in any membership or pass.

Direct Debit memberships

  • Unlimited memberships have a 17 week minimum commitment.
  • You commit to having sufficient funds in your direct debit account to cover membership and cancellation fees and accept that you will be responsible for any fees incurred should your direct debit fail or fees need to be recovered.
  • If your direct debit payments fail you may be restricted from booking into a class until your account is brought up to date.
  • Booked classes must be cancelled online in accordance with the booking time limits. A $10 cancellation fee applies if cancelling after this time. No exceptions.
  • You can cancel your membership prior to the minimum 17 week period in the event of permanent sickness or physical incapacity on production of a medical certificate stating that you cannot utilise any yoga classes because of your permanent illness or physical incapacity.
  • Any other cancellation of your membership prior to the minimum 17 week period will incur a $200 cancellation fee or the amount remaining on the minimum term, whichever is the lesser.

After the initial minimum commitment period:

  • Fortnightly direct debits will continue until you notify Tawa Yoga in writing.
  • You can pause or cancel your membership with written notice at least 14 days before the next billing date.
  • You can pause your membership for a period of up to 4 weeks per calendar year.

6 and 12 month passes

  • Can be paused once for a period of up to 4 weeks. Please notify Tawa Yoga in writing of the effective pause date so your pass can be adjusted accordingly.
  • Booked classes must be cancelled online in accordance with the booking time limits. A $10 cancellation fee applies if cancelling after this time. No exceptions.

Casual 10 / 20 & Concession Passes

  • Cannot be extended or paused.
  • 10 class pass valid for use for 1 year from date of first class.
  • 20 class pass valid for use for 1 year from date of first class.
  • Booked classes must be cancelled online in accordance with booking time limits. Pass will be marked as deducted for that class if cancelling after this time. No exceptions.

conditions of entry

  1. You acknowledge and accept that you will be refused entry or may be requested to leave the premises if you refuse to comply with government covid mandates; are using abusive or threatening language or behaving in a threatening way; or you are under the influence of drugs or alcohol; or you behave in another way that is considered to be risky or seriously inappropriate.
  2. Tawa Yoga premises including its external balcony, entry, car parks and surrounds are non-smoking facilities.
  3. Saucha – please present clean and tidy for the consideration of other members.  Please bring a clean towel to every class.
  • Allowing us to use your image: Tawa Yoga sometimes film or photograph the studio so it is possible you will appear in the background.  By purchasing a pass or membership, you allow Tawa Yoga to use your image in promotional and other business-related material.
  • You acknowledge and understand that CCTV is installed for you and Tawa Yoga staff safety and crime and misconduct prevention.  You consent to being filmed under CCTV for these purposes and understand that Tawa Yoga will only use and store your image in accordance with its Privacy Statement and CCTV policy.

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